Privacy Policy

Personal Information Collection

When you make a purchase from Spencer & Lynn, we collect the personal information you provide, such as your name, address, and email. This helps us manage orders, delivery, and communication with you.

Automatic Information Collection

To enhance your shopping experience, we collect technical information, like your IP address, as you browse our site. This helps us understand your browser type and operating system to improve website functionality.

Email Marketing

With your consent, we may use your provided information to send you updates about our products, events, or promotions. You may unsubscribe at any time by following the link in our emails.

Obtaining Consent

By providing personal information to complete a purchase, verify payment, or arrange delivery, you consent to its use solely for these purposes. For secondary purposes, like marketing, we will either obtain explicit consent or offer an option to decline.

Withdrawal of Consent

You may withdraw consent at any time by contacting us at [email protected].

Legal Requirements

We may disclose your personal information if legally required or in cases where our Terms of Service are violated.

Hosting and Data Storage

Our website and online store are hosted on Mirin, which provides our e-commerce platform. Your data is securely stored in Mirin's databases and application.

Payment Security

Payments are processed by Stripe, a payment provider certified to PCI-DSS Level 1, the highest standard set by the PCI Security Standards Council. Your card details go directly to Stripe and are never stored on our website.

Service Providers

Third-party providers will collect, use, and disclose your information only as needed to perform the services they provide to us. We encourage you to review each provider's privacy policy to understand how your personal information may be handled.

International Transactions

If your transaction is processed in a different country than yours, your information may be subject to the legal requirements of the jurisdiction in which the service provider operates.

Data Protection

We use reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Information you send us is encrypted in transit using secure socket layer technology (SSL). Credit card details are handled by Stripe and are not stored by us.

Cookie Usage

We use cookies to improve your experience. Here's a list of cookies we use:

• mirin_session_id: Sessional; keeps your visit together as you browse the site
• mirin_client_id: Persistent for 1 year; recognizes a returning browser for our site statistics
• mirin-cart-spencerandlynn: Persistent for 30 days; stores cart contents
• _ga and _ga_Q8QGK75ZYG: Google Analytics, persistent for up to 13 months; helps us understand how visitors use the site

We also keep your cart and your cookie choices in your browser's local storage.

You may opt out of optional cookies using the cookie notice on our site, or in your browser settings.

Majority Requirement

By using this site, you confirm that you are of legal drinking age in your state or province.

Policy Updates

We may update this Privacy Policy at any time, with changes effective immediately upon posting. Material changes will be noted here. We encourage periodic review to stay informed about updates.

Chat Messages

When you use the chat on our website, we keep your messages and any name or email you choose to share, so we can answer your question and follow up. Chat is run for us by Mirin, which hosts our website. Please don't send card numbers, ID details or other sensitive information in chat. To see or delete a chat, write to [email protected].

To access, correct, amend, or delete any personal information, register a complaint, or request more information, please contact our Privacy Compliance Officer at [email protected].